Why Is My Website Always Down?

I am attempting to resolve my problem of frequent website outages.  As you have probably noticed if you visit this site with any frequency, about half the time it isn’t working.  Ten minutes later it will work fine.  But when it’s down, I not only cannot access my site, or write new posts, but I cannot receive my email either.  It’s a serious problem, and I don’t know who or what is responsible.  In the past I have tried to move the site to a new host, but I am not especially skilled in the science of the internet, and I got frustrated by the logistics of moving all my files.  But if my host cannot tell me why I am having this problem, I will find a better one.

Email Malady

Miriam called this morning to tell me that email messages to me were being returned with a “Mailbox Full” message.  This is vexing for many reasons, not the least of which is that I receive important bulletin from school via email.

I logged in to the top-secret control panel for my website and discovered that my email had a default value of 10MB set, and presently exceeded that value.  I changed it to 100MB, and now am able to receive messages again.  I’m sure my teachers aren’t reading this, but for everyone else: if you sent me a communiqué that warranted a reply, and I did not, please send me the message again.  I most likely never received it.

Panic! at the Website

I spent this afternoon in internet hell.

Around five o’clock I went to check my email, but found that Outlook wasn’t connecting to my server.  Not terribly uncommon for it to do this from time to time for brief periods.  But hours later it was still acting up.  I figured this would coincide with my website being down, but, to make sure, I typed in my web address and was horrified beyond belief to see an advertisement with “danajohnhill.com” written next to it.  I frantically checked a separate Hotmail address I use just for my site admin stuff, and could not believe my eyes: I had missed renewing my domain name.  It looked like someone else had bought my own name and had put up an advertisement website.

I was in a frenzy, writing frantic messages to my host, checking on the status of my files, trying to see what I could do to reclaim my name.  It seems that my efforts have paid off, thankfully, and tonight I once again own “danajohnhill.com” and will for years and years to come.  I messed something up in the meantime, so “danajohnhill.org” doesn’t point here for the time being, but I’ll figure that out when I am less deranged.

Important Notice!

With my website going off-line increasingly often, I am now shopping for a new host.  I may not be updating my site until then.  Your patience is appreciated.

Guess Whose Website Is Always Down?

Mine, of course!  I evidently have the worst host on the internet, and my site is down about half the time.  I had a lot of success with them–and I won’t mention their name here just yet for fear of reprisal–initially, but within the last year they have really let themselves go.  I had that terrible email crisis a few months back, I had a bizarre security breach that caused my PHP-coded pages to be vandalized, and now I have far too little up-time.  So, it is time for a switch.  Here’s what I need:

  • Reliable service and low down-time
  • A decent, intuitive control panel
  • Support for WordPress
  • Support for multiple domains

I almost switched hosts last year, but the transfer proved more complicated than I felt I could handle–I have a rather sprawling site with more folders and files than I would like–so I abandoned the idea.  I would love a service that offers me monthly billing.  I’d rather not have to pay six months or a year in advance.  But if you have a host that you’re really happy with and are certain that they are worth six months’ commitment, let me know.

Thanks.